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Facebook Reporting Guide

Facebook's reporting process can be confusing. What happens when you click "Report Story of Spam" on a Facebook post? I was tasked with illustrating this process. Facebook actually is very thorough with how they handle each reported issue, but this isn't necessarily clear to the user.

I was inspired by transportation maps and decision trees when conceptualizing and designing this piece. The color coded lines and iconography help the viewer follow each step of the process.

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